1:call our order hot-line
Please call us at 51171107 and our customer service representatives are ready
to take your phone order. Please let us know the appropriate item numbers or
names, delivery address, as well as your contact number. We will can you back
within 24 hours to confirm your order and the delivery schedule.
2: make use of honeypetshop.com shopping cart
Please fill in the online order form and submit to us. Our customer service
representatives will contact you within 24 hours after having received
your order form to confirm your order and delivery schedule.
Please note that our customer service representatives are available at
51171107 to take your phone call order from 11:30 am to 9:00
pm Hong Kong time. If at any time you get a busy line,
please leave message of your contact phone number, and we are pleased to
return you call as soon as possible
If you happen to place your order with honeypetshop.com shopping cart
after 9:30 am, we will contact you the next day after 11:30
am to confirm your order as well delivery schedule.
Our currently delivery areas are including Hong
Kong Island, Kowloon, and NewTerritories (except outlying
islands and Tung Chung)
Free delivery offers to Hong Kong Island, Kowloon,
and New Territories when your order total comes to HK$600 or
delivery will offer to include Ma Wan when your order total comes to HK$900
Hong Kong Island: Thursday and Saturday 6:30 pm to 10:00 pm
Kowloon and New Territories: Wednesday, Friday, and Sunday 1:00 pm
to 7:00 pm.
Our customer service representatives will call to remind you the agreed
delivery schedule the day before the delivery, and call again during the day
of delivery to make sure you will be there. If for any reasons we could
not reach you during the delivery date, your order will be on hold. A
rearrangement of delivery schedule
will be required.
To enable us to serve you better in a safety manner, delivery may be delayed
in case of bad weather or when No. 3 Typhoon Signal being hoisted. Delivery
schedule will be cancelled when No. 8 Typhoon Signal being hoisted or Black
Rainstorm Warning is announced. Delivery will be rescheduled with you afterward.
To enable us to give you our best price, we could not deliver order to your
door if your building is without elevator.